Telephone And Online Counselling Short Course


ACS Releases New Course-
Telephone and Online Counselling

ACS Distance Education have just written and released a new 20-hour Short Course in Telephone and Online Counselling. 


More and more communication today is online and via the telephone.  People may be dealing with difficult customers, people who are in distress or stressed.

This brand-new Short Course has been developed to train people in how to deal with supporting clients or customers who are experiencing difficulties.

The new Telephone and Online Counselling Short Course will help students to develop their skills in -

  • Dealing ethically with people in distress.
  • Dealing with difficult customers and clients.
  • Listening and paying attention.
  • Good communication online and by telephone.

Upon successful completion of this Short Course, students will be awarded a Certificate to state that they have completed the course. 

ACS Short Courses

ACS Short Courses are automated study programs enabling you to learn in as little as 20 hours. They are a great way to quickly refresh your knowledge on a subject, or introduce you to something new. They are also an ideal way to get back into studying before you look at embarking on further studies.

Start at any time

You can start at any time and study at your own pace.

Visit the page for the Telephone And Online Counselling Short Course to learn more.